Call for proposals: collecting best practice cases, conducting analytical review and designing a literacy framework and evaluation system for digital citizenship education

UNESCO Institute for Information Technologies in Education (IITE) kindly invites organizations to submit their proposals to collect best practice cases, conduct analytical review and design a literacy framework and evaluation system for digital citizenship education within a multi-country project on ‘Promoting ICT Capacity Building and Open Education in the Era of Artificial Intelligence and Digital Technologies’ carried out by IITE jointly with the Shanghai Open University (SOU). The project covers at least 10 Members of UNESCO UNITWIN Network in Distance and Open Learning hosted by SOU and is aimed to support opening up of education to a wide audience of potential students and to develop teacher capacities in using digital technologies and content within formal education and lifelong learning, including digital citizenship education. The key project outcomes will be clear guidance on using digital tools and executing open educational practices at universities.

The Contractor, in close cooperation with UNESCO IITE shall carry out collection of best practices of global digital citizenship education and design a framework and evaluation system for digital citizenship education literacy. For the success of the analytical review, the Contractor shall collect the advanced practice cases of at least 10 countries through the use of different methodologies, including online interviews. The review should include descriptions of advanced digital citizenship education policies and practices, and concrete conclusions about the current situation, schools’ challenges and demands related to digital citizenship education and AI, as well as recommendations for improvements in this field. Based on the findings of the collected best practices, the contractor shall design and conduct online public lectures on digital citizenship education with the involvement of experts from various countries around the world to present the results, exchange experiences and conduct open discussions.

In particular, in August-December 2021, the Contractor shall carry out the following tasks:

  1. Select and gather background and contact information on participants of focus group discussions and interviews on the best experiences of the chosen countries (at least 10 countries) on AI application in digital citizenship education. Prepare and submit the list of informants’ contacts, including positions, places of work and rationale for informant/participant selection, to UNESCO IITE by the end of August 2021.
  1. Develop a workplan for the collection of best practice cases on AI and digital citizenship education, including the schedule for discussions in focus groups and interviews with various stakeholders, prepared on the basis of preliminary conversations with each informant. Submit the draft workplan and interview protocol or/and online questionnaire to UNESCO IITE for approval, make changes in the draft version (if required) based on the feedback provided and submit the finalized workplan and interview protocol or/and online questionnaire to UNESCO IITE by the end of August 2021.
  1. In September – December 2021 on the dates agreed with UNESCO IITE, design and arrange minimum 5 webinars (online public lectures) on digital citizenship education with a focus on application of AI application and achieving SDG 4, in September 2021. The total number of participants in the webinars must be at least 1000 people from different countries. Prepare and submit for approval by UNESCO IITE the draft schedule and short description of the webinars in September 2021. Arrange video recording during the webinars. Provide webinar video records, PPT presentations and other materials used during the webinars to UNESCO IITE.
  1. Carry out collection of best practices on AI and digital citizenship education. Prepare the draft best practice materials (at least 50 pages, font – Calibri; font size – 12; line space – 1.5) and deliver them to UNESCO IITE. The best practice materials shall include description on identified emerging practices on digital citizenship education, potential, challenges and opportunities for implementing AI, illustrated with photos/videos. Based on the feedback received, make changes in the draft materials (if required) and submit the final materials to UNESCO IITE by the end of October 2021.
  1. Design a model framework on digital citizenship education literacy. The framework should include the literature review of international approaches to digital citizenship education literacy, description of the theoretical framework, an indicator system and assessment test based on the indicator system. Submit the draft materials to UNESCO IITE in December 2021. Based on the feedback received make changes (if required) and deliver the finalized materials to UNESCO IITE by December 14, 2021.
  1. Prepare a summary report on the work performed (1-3 pages, font – Calibri; font size – 12; line space – 1.5) and send it to UNESCO IITE by December 17, 2021.

Submission requirement for deliverables:

The language of all deliverables is English.

The collection of best practices and a model framework must be prepared in full compliance with the UNESCO Style Manual for the presentation of English-language texts:, and in a tone that is reader-friendly for its intended audience, i.e. educators and policy-makers.

The format of images: JPEG, PNG, SVG. Image resolution should be not less than 4000×3000 pixels.

The format of videos: MPEG-4/H.264. Video recording should be carried out with a maximum level of quality, in full HD 1080p (minimum) or UHD 4K (desired).

Interested organizations are invited to submit their bids in English to UNESCO IITE by email:, before 11:59 PM (Moscow Standard Time, UTC+3) 3 August 2021.  The bid should include a letter of participation confirming the readiness to perform the required work within the specified time frame in accordance with the terms of reference;  detailed description of previous work experience, confirming the ability of the executing organization to fulfill the assigned tasks;  description of the contemplated activities for the implementation of the requested work; budget estimates in US dollars;  contact information (the contact person’s name, email address and mobile phone number). The letter of participation and budget estimates must be drawn up on the letterhead of the organization and certified by the signature of the head (or authorized person) and the seal of the organization.

Please note that upon selection only successful candidates will be contacted.